Contact Information
These are the official business details for Yerilo. Use them whenever you need to reach us about an order, a delivery, a return or a refund.
Company Information
Company Name: Novaridge Holdings LLC
Address: Unit A1, 3237 54th Street
Valley, AL 36854
United States
Email: support@yerilo.com
Support Phone Number: +1 (347) 651-0409
Company Phone Number: +1 (201) 361-5604
For questions about an order, please use the support phone number or email us. Yerilo is the shop name used by Novaridge Holdings LLC.
Customer Service Hours
Customer service hours: Monday to Sunday, 8:00 AM to 4:00 PM MT.
Average response time: within 12 hours.
Emails that reach us after closing time are answered once our team is back the next day.
Returns Address
The address above is our company address. Please do not send items there without approval. To start a return, email support@yerilo.com with your order number and we will send you the return instructions and the correct return address.
Order Cancellations
To cancel an order, email us within 1 hour of placing it. Once an order has shipped, it can be sent back under our normal return process.